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The ACCC recognised that by abiding by the standards set out in the Codes, Pest Managers and Termite System Management Installers who choose to be bound by these Codes need to satisfy certain levels of technical experience and education in termite management practices in order to become a signatory to those codes. .

AEPMA Codes of Practice set out industry standards of conduct. They're guidelines for fair dealing between Pest Managers and their customers and they outline exactly what a client can count on from a pest management company, when they consent to engage its own services.

Establishing an independent procedure for assisting clients and professional pest managers to resolve any complaints or disputes that might arise as a result of a termite management agency; and

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Folks, businesses and organisations that sign up to those Codes of Practice dedicate to following and complying with the Codes objectives, best practice requirements and stipulations.

Features, benefits, and limitations of currently registered systems, techniques, products, and, technologies for managing termites when constructing a new home or in an existing building or structures; and,

Best practice (ground rules) governing how these procedures, techniques, products, and, technologies ought to best be commissioned, applied and/or installed.

A 2012 Industry Research commissioned by AEPMA estimated the average cost of treatment and repair to be approximately $10,000 per home. A 2003 survey by Archicentre (the Building Advisory Service branch of the Royal Institute of Architects) estimated that 650,000 Australian homes had become infested with termites over the last five years.

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Termites are an increasing problem in Australia. Especially risk levels in homes are rising as construction of the majority of homes since the 1960s has been of a greater hazard kind because of the use of concrete slabs with little clearance from the ground and also the usage of soft wood timber for framing.

To most people, their most important asset is the home and it is therefore important that termite protection remain a priority for each home owner. .

In September 2017, the Australian Competition and Consumer Commission (ACCC) granted authorisation to the Australian Environmental Pest Managers Association (AEPMA) in respect of principles of practice for termite management.

The ACCC recognised by abiding by the standards set out in the Codes, pest managers who chose to become bound by the codes were required to satisfy certain levels of practical experience and education in termite management clinics in order to be a signatory to those codes.

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The Australian Competition and Consumer Commission (ACCC) promotes competition and fair trades in markets to the benefit of consumers, businesses and the community. The ACCC is an independent commonwealth statutory authority whose role is to enforce the Competition and Consumer Act 2010 and a range of additional legislation promoting competition, fair trading and regulating national infrastructure for the benefit of Australians.

For further questions or enquiries regarding the ACCC, please refer to their own website go to website at www.accc.gov.au. .

A code of practice sets out industry standards of conduct. They are guidelines for dealing between you and pest controllers and they let consumers know what businesses consent to in dealing with them. The codes of practice which have been lodged with AEPMA are to represent the whole of industry.

The Code has been drawn up by an expert technical committee and sets out the current best actions to consider in dealing with termites. The principles of practice are regularly revised to ensure they are technically appropriate and set the best options for dealing with termites in Australia.

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Yes of course. One of the reasons why the ACCC granted authorisation to the industry codes of practice was the fact that before, consumers were required to purchase duplicates of the Australian Standards to see that the minimum requirements necessary in termite work. The codes of practice are available free of charge and can be downloaded in the AEPMA site at www.aepma.com.au.

They can also be obtained from an accredited code of practice pest controller you just need to ask! .

The codes set out dispute resolutions and disciplinary action that could be imposed in regard to a breach of the codes. Signatories to the codes have to agree to be bound by the dispute resolution procedure set out in the Codes. Codes signatories must have documented consumer complaints handling procedures that comply with the Australian Standards for Complaints Handling in Organisations (ASISO 1002/206).

Complaints which cannot be resolved by the Code Compliance Manager are escalated to a Code Disciplinary Committee. .

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Suspend use of the Code until the party in question can demonstrate ongoing ability to comply with this Code.